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Please contact our Sales direct on 01709 828292 to discuss Delivery and Returns requirements

Returns policy

IMPORTANT –

  • If goods arrive in a damaged state you must inform us within 7 days online sales@backer.co.uk We will replace the goods free of charge. If you do not notify us within seven days of delivery we shall have no liability for goods stated to be damaged upon delivery.
  • All goods supplied are guaranteed free from defects in material and workmanship for a period of 12 months (or longer if required by law) from date of delivery. We will replace such defective goods free of charge (subject to proof of purchase) providing that:
  • 1.The product has been correctly installed.
  • 2.The product has not been tampered with or subject to misuse, neglect, accident or modification.
  • We may change any detail, text, image or price within this website without prior notification. 
  • Failure by us to enforce any of these terms and conditions will not affect our right to enforce any other of these terms and conditions.
  • The above terms are subject to change at any time without prior notice to yourselves.
  • Products ordered incorrectly need to be returned within 14 days of receipt.

Please contact our Sales direct on 01709 828292 to discuss Delivery and Returns requirements

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